This blog post is part of the HBR Online Forum The Future of Retail.
What I Learned Building the Apple Store
This blog post is part of the HBR Online Forum The Future of Retail. When I announced that I was leaving Apple to take the reins as CEO of J.C. Penney this month, the business press (and lots of others) began speculating about whether I could replicate the Apple Store’s success in such a dramatically […]
November 21, 2011